My product shows signs of defects
- My product shows a defect within the warranty period
- Which spare parts do you offer?
- How can I request a spare part?
- My glasses sit crooked/have become misaligned after some time - Can I have them adjusted at a later point in time?
- How do I exchange my spare part?
- I have received wrong or defective goods
- Who is liable for the customs costs for the replacement delivery to a customs country?
- General information about the warranty
- I bought my product in a store or from a partner