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  1. Kapten & Son (GB)
  2. Return & Refund
  3. My product shows signs of defects

My product shows signs of defects

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  • I need to file a complaint. My product has a defect within the warranty period
  • Which spare parts do you offer?
  • How can I request a spare part?
  • My glasses sit crooked/have become misaligned after some time - Can I have them adjusted at a later point in time?
  • How do I exchange my spare part?
  • I have received wrong or defective goods
  • Who is liable for the customs costs for the replacement delivery to a customs country?
  • General information about the warranty
  • I bought my product in a store or from a partner
Kapten & Son (GB)
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