The warranty period of 24 months is a voluntary service from us. If your Kapten & Son product should show defects within this period, which can be traced back to a manufacturing or material defect, please file a claim.
The warranty is void in case of:
-Improper handling and accidents (e.g. impact, drop, excessive water penetration, glass scratches)
-Discoloration or staining due to the influence of other materials (e.g. staining of jeans on the backpack, staining of watch straps etc.)
-Usual traces of use
-The guarantee expires in case of interventions by the buyer or non-expert third parties.