Return & Refund
I don't like my product
- How can I return my order?
- Why do I have to pay the return shipping costs?
- Can I exchange my order for another product?
- Can I return multiple orders together?
- Sin títuloI have been refunded an incorrect amount
- I bought my product in a store or from a partner
My product shows signs of defects
- My product shows a defect within the warranty period
- Which spare parts do you offer?
- How can I request a spare part?
- How do I replace my spare part?
- I have received wrong or defective goods
- Who is liable for the customs costs for the replacement delivery to a customs country?