Return & Refund

I don't like my product

• How can I return my order?
• Why do I have to pay the return shipping costs?
• Can I exchange my order for another product?
• Can I return multiple orders together?
• Sin títuloI have been refunded an incorrect amount
• I bought my product in a store or from a partner

My product shows signs of defects

• My product shows a defect within the warranty period
• Which spare parts do you offer?
• How can I request a spare part?
• How do I replace my spare part?
• I have received wrong or defective goods
• Who is liable for the customs costs for the replacement delivery to a customs country?

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