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  1. Kapten & Son (GB)
  2. Order & Shipment

Order & Shipment

My order

  • Where can I find my order number?
  • I did not receive an order confirmation
  • How can I change or cancel my order?
  • How can I get a copy of my invoice?
  • Why was my order cancelled?

Shipping

  • Which countries do you deliver to and what is your delivery timeframe?
  • What can I do if I ordered to the wrong address?
  • Where is my parcel?
  • Can I have my order delivered to a packing station?
  • My package arrived damaged/ empty
  • Do I have to pay anything for shipping or will there be customs charges for me?
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Kapten & Son (GB)
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