Please contact us once via our contact form and select "Reclamation - I need a spare part for a product" in the drop-down menu.
Tell us which spare part* you need, the quantity and your current delivery address. We will send you the corresponding spare part as soon as possible and free of charge by mail.
*Important: Please write us exactly which product (model name) it is and send us one or two photos. This is the only way we can guarantee that you will receive the correct spare part as soon as possible.